2012 BENCHMARKING PROGRAM
By Keith McClanahan,
2012 Benchmarking Exercise, Survey of Facility Management
To view highlights from a previous year report CLICK HERE
To register CLICK HERE
Why Participate? Why Benchmark?
- to practice continuous improvement
- to reduce costs
- to add value
- to identify strengths and weaknesses
- to establish goals and action plans (strategic planning)
- to support business cases for change
- to identify institutions with best practices
- to learn from better performing institutions
- to gain access to the executive floor
Key Benchmarking Requirements
- others can do some things better
- learning must be a continuous process
- learning from others is faster - and therefore smarter - than starting from scratch
- it's not about getting a good report card
- measurements are overemphasized, processes (practices) are overlooked
|The best organizations today, our organizational
role models, are those that use
|benchmarking and use it well.
||American Productivity and Quality Center
Excuses for Not Benchmarking
We're too busy doing projects.
- ie. We're too busy working hard to learn how to work smart.
- We participated in a benchmarking survey previously and we're right in the middle of the pack.
- ie. We're happy to be average
- ie. Continuous learning is not important
More information about IAMFA Benchmarking
Please send the IAMFA webmaster an email if you find anything not working,
have any suggestions or have any ideas for changes. The content on this page is the
property of IAMFA, unless otherwise indicated. It may not be
posted or published, in whole or part, in any medium without the prior
consent of the owner. Thank you.