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2012 BENCHMARKING PROGRAM
By Keith McClanahan,
Facility Issues
2012 Benchmarking Exercise, Survey of Facility Management
Practices
To view highlights from a previous year report CLICK HERE
To register CLICK HERE
Why Participate? Why Benchmark?
- to practice continuous improvement
- to reduce costs
- to add value
- to identify strengths and weaknesses
- to establish goals and action plans (strategic planning)
- to support business cases for change
- to identify institutions with best practices
- to learn from better performing institutions
- to gain access to the executive floor
Key Benchmarking Requirements
Humility:
- others can do some things better
Recognition:
- learning must be a continuous process
- learning from others is faster - and therefore smarter - than starting from scratch
- it's not about getting a good report card
- measurements are overemphasized, processes (practices) are overlooked
| The best organizations today, our organizational
role models, are those that use
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| benchmarking and use it well.
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American Productivity and Quality Center |
Excuses for Not Benchmarking
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We're too busy doing projects.
- ie. We're too busy working hard to learn how to work smart.
- We participated in a benchmarking survey previously and we're right in the middle of the pack.
- ie. We're happy to be average
- ie. Continuous learning is not important
More information about IAMFA Benchmarking
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