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2012 BENCHMARKING PROGRAM By Keith McClanahan, Facility Issues 2012 Benchmarking Exercise, Survey of Facility Management Practices To view highlights from a previous year report CLICK HERE   To register CLICK HERE Why Participate? Why Benchmark? to practice continuous improvement to reduce costs to add value to identify strengths and weaknesses to establish goals and action plans (strategic planning) to support business cases for change to identify institutions with best practices to learn from better performing institutions to gain access to the executive floor Key Benchmarking Requirements   Humility:  others can do some things better Recognition: learning must be a continuous process learning from others is faster - and therefore smarter - than starting from scratch it's not about getting a good report card measurements are overemphasized, processes (practices) are overlooked The best organizations today, our organizational role models, are those that use   benchmarking and use it well. American Productivity and Quality Center Excuses for Not Benchmarking We're too busy doing projects. ie. We're too busy working hard to learn how to work smart. We participated in a benchmarking survey previously and we're right in the middle of the pack. ie. We're happy to be average ie. Continuous learning is not important More information about IAMFA Benchmarking